Customer Service Representative – Credit Card Services
About the role
Help credit-card customers with account queries, payments, disputes and potential fraud. Guide customers through online self-service and resolve concerns.
Requirements
- High-school diploma.
- Clear written and spoken communication, problem-solving skills and familiarity with online banking systems.
- Availability for varied shifts, including nights, weekends and holidays.
Preferred qualifications
- Customer-service experience, particularly in banking or credit-card services.