Concierge
About the role
Harvest Caye, Norwegian Cruise Line’s island destination in southern Belize (operated by Belize Island Holdings Ltd.), is hiring a Concierge to cover the Information Center, Wave Runner check-in, pool cabanas, day beds and beach villas, reporting to the Concierge Supervisor.
Responsibilities
- Handle guest special requests and complaints
- Check guests in and out of villas and cabanas
- Clean villas and cabanas
- Log lost and found items and keep waiver records
- Hand out and collect locker wristbands and collect activity tickets
- Clean up after each ship call
Requirements
- High school diploma, preferably in tourism or equivalent
- 18 or older
- Strong communication and conflict-resolution skills
- Sales focus
- Knowledge of Belize’s history and tourism products
- Excellent English
- Flexible schedule
Preferred qualifications
- Spanish